Responsibilities :
1. Direct report to Front Office Manager
2. Check on guest condition or to re commend charges in exiting practice to meet guest’s
needs.
3. Assist in handling group arrival, departure and their function.
4. To ensure in procedure of guest are always followed consistently.
5. Handling guest complaint, comments are t o be recorded down and the immediate
action must be taken up to avoid repeated complaint.
6 To ensure reservation status at all time must be updated and accurate.
7. Periodic guest room and public area space inspection, and maintain a log book
recording any unusual incident or occurrence.
8. Work closely with Housekeeping department on room sales.
9. Ensure smooth traffic of people in the lobby, and traffic of automobiles at the entrance
in the event of large function.
10. Ensures the safety of the guest and the patrons as keeping all public areas free from
hazardous obstacle and conditions such as slippery floor, unattended luggage and
articles.
11. Greets guests and walks around Restaurants public area, and answer any enquiry.
Requirements :
- Candidate must possess at least a Diploma / SPM with at least 1-2 years experience in the similar capacity
- Preferable holding existing position in the hotel industry
- Good interpersonal, communications, supervisory and people skills is essential
- Dynamic and self motivated with leadership qualities
- Willing to work on flexible schedule
- With good command of English, Malay and Mandarin
Click here to apply now
| Salary : | MYR1500 - MYR1800 (Negotiable) | |
| Experience : | 1 - 2 years | |
| Position Level : | Junior Management | |
| Industrial : | Hotel / Resorts / Travel | |
| Qualification : | Diploma | |
| Job Type : | Full Time/Permanent | |
| Location : | Kuala Lumpur - Jinjang Selatan | |
| Date Posting : | 07-May-2009 | |
| Closing Date : | 06-Jul-2009 | |
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